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TroubleshootingMedium2025-10-02

How to Fix iPad Touch Not Working

A guide to solutions you can try when your iPad screen touch is unresponsive or completely frozen.

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It can be alarming when your iPad touch suddenly stops working. Before assuming a hardware failure, there are several software-based solutions worth trying.

Basic Steps to Try Immediately

1. Clean the screen: Wipe the screen with a damp cloth or microfiber cloth 2. Check your screen protector: Look for air bubbles or trapped dust 3. Remove the case: Check if the case is pressing against the screen 4. Check battery level: Make sure the battery isn't completely drained 5. Remove earphones/accessories: Disconnect all connected devices

Force Restart (Most Effective)

Face ID iPad (2018 and later): 1. Quickly press and release the Volume Up button 2. Quickly press and release the Volume Down button 3. Press and hold the Power button (10 seconds) 4. Keep holding until the Apple logo appears Home Button iPad: 1. Press and hold the Power button + Home button simultaneously 2. Keep holding until the Apple logo appears (about 10 seconds)

Software Troubleshooting

Enable AssistiveTouch (to operate when touch isn't working): 1. Activate Siri: "Hey Siri, turn on AssistiveTouch" 2. Settings > Accessibility > Touch > AssistiveTouch > On 3. Use the floating on-screen button to navigate iPadOS Update: 1. Settings > General > Software Update 2. Update to the latest version Factory Reset (back up first): 1. Settings > General > Transfer or Reset iPad 2. Erase All Content and Settings

Hardware Issue Diagnosis

- Is the entire screen unresponsive, or only a specific area? - Has the device been dropped in water or fallen recently? - Is the screen cracked or physically damaged? ※ If any of the above apply, it is likely a hardware issue → Visit an official Apple Service Center

Additional Tips

  • A force restart alone resolves most software-related issues
  • AppleCare+ subscribers receive discounts on repair costs
  • Official Apple service is safer than third-party repair for screen replacement
  • Set up automatic backups in advance (iCloud or PC)
#iPad touch#touch malfunction#iPad broken#screen touch

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