How to Cancel Melon Membership - Subscription Cancellation and Account Deletion

Canceling a Melon subscription and withdrawing your membership are two different things. Canceling the subscription leaves your account intact, while withdrawing your membership deletes all data including playlists.

1. Subscription Cancellation

Website:

1. Log in to Melon (melon.com)
2. Click "My Info" at the top
3. Go to "Subscription/Payment" menu
4. Click "Cancel Subscription" button
5. Select a cancellation reason and confirm

App:

1. Open the Melon app
2. My Music > Settings (gear icon)
3. Subscription Management
4. Request cancellation

※ You can still use the service for the remaining paid period after cancellation

2. Auto-Payment Cancellation

Credit card auto-payment:

• Automatically cancelled when you cancel the subscription above

Mobile micro-payment:

1. Call your carrier's customer service
2. Request "Melon auto-payment cancellation"
3. Complete identity verification and cancel

App store subscription:

• iOS: Settings > Apple ID > Subscriptions > Melon > Cancel Subscription
• Android: Play Store > Payments & Subscriptions > Melon > Cancel

3. Account Withdrawal (Account Deletion)

Warning: All playlists, library, and listening history will be deleted!

1. Log in to the Melon website
2. My Info > Edit Profile
3. Click "Withdraw Membership" at the bottom
4. Select a withdrawal reason
5. Enter your password
6. Withdrawal complete

※ If you have a remaining subscription, you must cancel it first ※ Re-registration is not allowed for 7 days after withdrawal

4. Refund Policy

• Within 7 days of payment + unused: Full refund available
• Already used: No refund
• Promotional/discounted subscriptions: No refund
• Refund inquiries: Melon Customer Center 1566-7727