Hanjin Express Delivery Tracking

For modern shoppers who frequently buy online, tracking package deliveries has become an essential part of daily life. Hanjin Express is one of Korea's top three courier companies, widely used by many people. In this guide, we'll walk you through the various ways to track your Hanjin Express deliveries along with helpful tips.

1. Overview

Hanjin Express (officially Hanjin Express Co., Ltd.) was founded in 1992 and is one of Korea's leading courier companies with over 30 years of history. Alongside CJ Logistics and Lotte Delivery, it plays a major role in the domestic courier market and operates a nationwide logistics network, known for providing fast and reliable delivery services.

The most basic way to track a Hanjin Express package is through the official Hanjin Express website. On the main page, simply enter your tracking number to check the current delivery status in real time. Tracking numbers are typically 10 to 12 digits long and are provided by the seller when they send a shipping confirmation message.

In this smartphone era, more and more people are checking delivery status on mobile devices. Downloading the official Hanjin Express mobile app makes it even more convenient to monitor your delivery. In addition to manually entering a tracking number, the app offers a barcode scan feature that automatically pulls up tracking information by scanning the barcode on the package.

Another great feature of the Hanjin Express mobile app is push notifications. You receive real-time alerts at each delivery stage — when the package is picked up, in transit, and delivered — so you don't have to check manually each time.

2. Delivery Status Stages

In particular, you'll also receive a notification when the delivery driver is approaching your address, which helps prevent missed deliveries and the need for redelivery.

When you check the tracking status, you'll encounter several different delivery stages. The first stage you'll typically see is "Received," which means the seller has submitted a delivery request to Hanjin Express, but the package has not yet been physically picked up. At this stage, the package has not yet arrived at the logistics center, so some waiting is expected.

The "Collected" stage means the delivery driver has physically picked up the package from the seller. This is when the delivery officially begins, and the package is on its way to the nearest Hanjin Express logistics center. After collection, the package typically arrives at a sorting terminal the same day or the following day.

"Terminal Arrived" means the package has reached a regional logistics center. Major cities across the country have large Hanjin Express sorting terminals where packages are sorted by destination. From there, the package is sent to the local branch office nearest to the delivery address.

3. How to Use

"Arrived at Delivery Area" means the package has reached the branch office responsible for the final delivery. At this stage, delivery is usually completed the same day or the following day. The delivery driver sorts packages by route and loads them onto the vehicle.

The "Out for Delivery" status means the delivery driver is actively on their way to your address. At this point, you can use the app to check the driver's approximate location or estimated arrival time. In some areas, real-time location tracking is available, allowing for more accurate delivery time predictions.

"Delivered" means you have received the package directly, or it has been left at the designated location. With the rise of contactless delivery, door-to-door drop-offs and smart locker deliveries have become increasingly common. Upon delivery completion, you can also view a photo or signature as proof of delivery.

4. Additional Information

If the tracking status has not changed for several days, it is best to contact the customer service center. You can reach Hanjin Express customer service at 1588-0011, operating weekdays from 9 AM to 6 PM. Have your tracking number ready so the representative can provide you with a detailed update.

In addition to the official website, you can also use integrated parcel tracking sites. Searching for your tracking number on portal sites like Naver or Daum will automatically identify the courier company and display the delivery status. If you regularly use multiple courier companies, an integrated tracking service may be more convenient.

Hanjin Express also provides international express services, enabling overseas direct purchases and international shipping. International express tracking may work slightly differently from domestic tracking and must be done separately through the International Express section of the Hanjin Express website. International deliveries may also take longer due to customs clearance procedures.

5. Advanced Tips

If you need to change your delivery date or update the delivery address, it is best to contact the seller first if the delivery has not yet started. If the delivery is already in progress, you will need to contact Hanjin Express customer service or the responsible branch office directly to ask if a change is possible.

You can also request a redelivery through the tracking system if you missed a delivery. When the delivery driver visits but finds no one home, they leave a notice with information you can use to schedule a redelivery date and time. You can also easily request redelivery through the website or app.

Smart locker delivery services are also increasingly popular. By requesting delivery to an unmanned locker installed in apartments or studio buildings, you can safely receive packages even when you're not home. Once the package is stored in the locker, you'll receive a text message with the locker number and password, and the tracking status will show as "Delivered to Locker."

6. Additional Notes

Hanjin Express also offers an early morning delivery service that is popular among busy working professionals. If you select the early morning delivery option at the time of order, the package will be delivered to your door before 7 AM the next day. This is especially useful for fresh groceries or items you urgently need.

If a package is lost or damaged during delivery, you should report it to the customer service center immediately. Hanjin Express operates a compensation program, and if a package is lost or damaged due to the courier's fault, you may be entitled to compensation. Keep screenshots of the tracking history and shipping receipt, as these serve as important evidence.

Many customers also use Hanjin Express for returns and exchanges. If the seller provides a Hanjin Express return tracking label, you can drop off the package at a nearby Hanjin Express branch or convenience store. After submitting the return, you can track the package using the tracking number just like a regular delivery, all the way until it reaches the seller.

7. Delivery Hours & Timing

Standard delivery hours are generally between 9 AM and 6 PM on weekdays. However, during peak seasons or holiday periods, delivery may be delayed and evening deliveries may also occur. If you need delivery at a specific time, you can leave a note with your preferred time window, or contact the delivery driver directly.

Hanjin Express's tracking system is continually being upgraded. Recently, AI technology has been used to predict delivery times more accurately, and various convenience features have been added to improve customer satisfaction. Even better service can be expected in the future.

Since the COVID-19 pandemic, contactless delivery has become the norm, and the number of customers requesting door-to-door drop-offs has increased significantly. If you leave a note asking for door-to-door delivery, most drivers will accommodate the request, and some will even send a photo of the package left at your door as confirmation of delivery.

8. Receiving Packages & Business Services

When receiving a package, it is important to check the condition of the box. If there is any visible damage or dents on the outside, open the package in front of the delivery driver, check the contents, and if there is a problem, take photos immediately and report it to the customer service center. Damage discovered after the fact can be difficult to prove, so it is important to check right away.

Hanjin Express also offers B2B services for corporate customers. Businesses with high shipping volumes can enter into dedicated contracts to receive discounted rates and dedicated support. A corporate delivery management system also allows multiple shipments to be tracked and managed at once, significantly improving operational efficiency.

Environmental efforts are also ongoing. Hanjin Express is expanding its use of electric vehicles and encouraging the use of recyclable packaging materials. Customers can also contribute to environmental protection by avoiding excessive packaging and recycling delivery boxes.

For overseas direct purchases, a Personal Customs Code is required. When receiving goods from abroad through Hanjin Express, they must go through customs clearance, and you will need to provide your Personal Customs Code in advance. This code can be easily obtained from the Korea Customs Service website and can be used indefinitely once issued.

9. Peak Seasons & Summary

During peak seasons such as major holidays or year-end periods, delivery volumes surge and delays beyond the usual timeframe can occur. During these periods, it is best to order early with enough lead time and check your tracking status frequently. For urgent items, consider selecting a faster delivery option or purchasing in person.

This concludes our comprehensive guide to tracking Hanjin Express deliveries. Parcel tracking has become an essential part of online shopping, and knowing the smart ways to track your packages makes for a much more convenient shopping experience. Download the Hanjin Express app, enable notifications, and you'll be able to stay on top of your delivery status in real time without having to check manually — a feature well worth taking advantage of.